The consultancy process for the implementation of the consultancy system will be in our opinion. The consultation process will be as follows.
- Definition of customer in the organization
- Formation of a complaint management team
- Training:
- Writing documents
- Review of applications
- Establishment of internal audit mechanism
- Management review meeting
- Application for certification
- ISO 10002 certificate 3 is an annual certificate subject to interim audit every year,
- If you have any questions about Iso 10002 Customer Satisfaction Standard, you can ask our experts.
- Inspection before certification can be requested is not compulsory,
- Certification audit
- Any nonconformities are resolved
- Receiving documents
Iso 10002 The certificate is a 3-year document and it is subject to interim inspection every year, you can ask our experts any questions about Iso 10002 Customer Satisfaction Standard.
