According to ISO 20000-1 Information Technology Service Management System Standard, a good system should be established and installed system should be applied and at the last stage, the system should be audited to see if the system is installed in accordance with ISO 20000-1 standard.
To obtain ISO 20000-1 Certificate If you receive service from a consultancy firm that knows this standard and its practices, the consultancy firm will apply the following ISO 20000-1 Standard processes to your company for the necessary documentation and consultancy services and apply to an appropriate and accredited certification institution on your behalf. Allows 20000-1 Document to be received.
ISO 20000-1 To obtain the certificate, you must ensure that the following processes are structured under the guidance of a Consultant and that the standard directs it in the format desired.
- Service e Level Management
- Service Reporting
- Service Continuity and Availability Management
- Budgeting and Accounting for IT Services
- Capacity Management
- Information Security Management
- Business Relationship Management
- Supplier Management
- Incident Management
- Problem Management
- Configuration Management
- Change Management
- Release Management
